Player policy

Privacy Policy

Last revised: October 15, 2026

This Privacy Policy explains how HTSW Wear (“HTSW Wear,” “we,” “our,” or “us”) handles information in connection with Bitcoin Gem Miner, its related mobile application, and the website at btcgemminer.com (together, the “Services”).

Preview notice: This policy draft must be reviewed and approved by legal counsel before public release.

1. Information We Collect

Depending on how you use the Services, we may process the following categories of information:

  • Account and support information: account identifiers, player ID, contact details, and information you choose to include in a support or privacy request.
  • Game information: progress, virtual items, virtual balances, task activity, settings, and records needed to operate and secure the game.
  • Device and technical information: device type, operating system, app version, language, approximate region, network and diagnostic information, crash data, and security events.
  • Purchase and advertising information: transaction confirmation and product identifiers supplied by the applicable app store, plus advertising events where advertising features are available. We do not receive your full payment-card number from an app store.
  • Website information: basic request logs and essential storage needed to provide, secure, and troubleshoot this website.

We do not use a mobile device to perform real cryptocurrency mining.

2. How We Use Information

We use information to provide and maintain the Services, save game progress, confirm eligible transactions, operate support, detect fraud and abuse, troubleshoot errors, protect accounts, comply with law, and improve reliability and player experience. We do not use personal information to promise or guarantee investment returns.

3. Storage and Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including providing the Services, resolving disputes, maintaining security, preventing fraud, meeting accounting requirements, and complying with applicable law. Retention periods may vary by data type and legal obligation.

4. Account Closure and Data Deletion

You may request deletion of information associated with your game account by following our Data Deletion Instructions. We may ask for information needed to locate the account and verify that the requester is authorized. Some records may be retained where required by law or reasonably necessary for security, fraud prevention, accounting, or dispute resolution.

5. How We Share Information

We may share information with service providers that support hosting, analytics, customer support, security, app-store transactions, or advertising features used by the Services. We may also disclose information when required by law, to protect rights and safety, in connection with a corporate transaction, or with your direction or consent. Service providers are permitted to process information only for the services they provide and subject to applicable obligations.

6. Communications

If you contact us, we use the information you provide to respond, investigate the request, and maintain an appropriate support record. Please do not send passwords, payment-card information, recovery codes, or other authentication credentials.

7. Cookies and Similar Technologies

This website may use essential browser storage or similar technologies required for security and basic operation. The mobile application and third-party services used in an approved production build may use device identifiers or similar technologies for functions such as diagnostics, fraud prevention, or advertising. Available controls depend on your device, platform, and region.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No storage or transmission method can be guaranteed completely secure, so players should also protect their devices and account access.

9. Your Privacy Rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection concerning personal information. You may also have the right to complain to a data-protection authority. To submit a request, contact us using the address below. We may need to verify your identity before acting on a request.

10. International Data Transfers

The Services may be operated using providers located in countries other than your own. Where required, we use legally recognized safeguards for international transfers of personal information.

11. Children and Minors

The Services are not directed to children below the minimum age required by applicable law. If a parent or guardian believes a child has provided personal information without appropriate authorization, please contact us so we can review and take appropriate action.

12. Changes to This Policy

We may update this policy to reflect changes to the Services, legal requirements, or our practices. We will update the revision date and provide any additional notice required by applicable law.

13. Choices and Withdrawal of Consent

Where processing relies on consent, you may withdraw consent through available device or service controls or by contacting us. Withdrawal does not affect processing that occurred before the withdrawal and may limit features that depend on the relevant information.

14. Contact Us

For privacy questions or requests, email support@btcgemminer.com. To help us locate the correct account, include your Bitcoin Gem Miner player ID if available, but do not include passwords or payment credentials.